Terms of Service
Last Updated: October 3, 2025
1. Introduction & Agreement
Welcome to otostar.net (the "Website"). This Website is operated by BRIGHTSTAR OILS SDN. BHD. ("we", "us", or "our").
These Terms of Service ("Terms") govern your access to and use of our Website and its related services, which include the sale of motorcycle and car engine oils (collectively, the "Service"). These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you signify that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, then you may not access the Service.
2. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in the immediate termination of your account.
You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. Products, Orders, and Payment
3.1. Product Information and Pricing
We strive to display accurate product information, including descriptions, images, and prices. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. Prices and availability of products are subject to change without notice.
3.2. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in the description or price of the product, or if fraud or an unauthorized transaction is suspected. An order is not confirmed until we send you a shipping confirmation.
3.3. Payment
To purchase any product from our Service, you must provide valid payment information. By submitting this information, you represent and warrant that you have the legal right to use the payment method provided. You authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.
4. Shipping, Returns, and Refunds
4.1. Shipping Policy
We will ship products to the address you provide during the order process. Delivery dates are estimates and not guaranteed. The risk of loss for items purchased passes to you upon our delivery to the carrier.
4.2. Returns and Refunds
We want you to be satisfied with your purchase. If you are not, please refer to our Return & Refund Policy page for detailed information on how to return a product and the conditions for a refund.
5. User Conduct & Prohibited Activities
As a condition of use, you agree not to use the Service for any purpose that is prohibited by these Terms or by law. You shall not:
Upload, post, or transmit any content that is unlawful, defamatory, or obscene.
Engage in any activity that is harmful to the Service or our users.
Use the Service for any commercial solicitation or spam.
6. Intellectual Property Rights
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of BRIGHTSTAR OILS SDN. BHD. and its licensors.
7. Links to Other Websites
Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
8. Termination
We may terminate or suspend your account and bar access to the Service immediately if you breach these Terms.
9. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Your use of the Service is at your sole risk. The Service is provided without warranties of any kind, whether express or implied.
10. Limitation of Liability
In no event shall BRIGHTSTAR OILS SDN. BHD. be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the Service or any products purchased from it.
11. Governing Law
These Terms shall be governed by the laws of Malaysia.
12. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. We will provide at least 30 days' notice if a revision is material.
13. Contact Us
If you have any questions about these Terms, please contact us at otostar89@gmail.com